- How it works
- Before AI: Pharmacovigilance associates manually triage incoming adverse event reports from multiple channels (email, phone, literature, social media), extract relevant medical information, code events using a standardized medical coding dictionary, and create case narratives. After AI: AI systems automatically ingest reports, extract structured data, suggest standardized medical coding, draft initial case narratives, and flag cases requiring urgent medical review. Humans review AI outputs, correct errors, and handle complex cases.
- Impact
- Agentic AI is reclaiming up to 40% of pharmacovigilance capacity. Regulatory compliance (51%) is the highest-priority agentic AI use case in pharma. Case processing time reduced from hours to minutes for routine cases.
- Tools
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AI literature and signal detection toolpharmacovigilance safety database platformcloud-based safety management suitecustom NLP models on cloud infrastructure
- Roles touched
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operationsadmin